Our Mission is to make buying dance shoes online as easy and accessible as possible. If you are unsure that your shoes are fitting correctly or have any questions, please feel free to contact us here
Return options:
- Exchange for a different size or style
- Return your item for a refund
- Return for a GIFT CARD
We offer a 30-day exchange and refund window from the date that you have received your package. Please note items must be returned in unused, unworn condition and in their original packaging.
*We offer one free return shipping for items over $100 AUD shipped to Australia, USA & New Zealand per order made. If a shoe requires a further exchange or you have decided to return them after one exchange, the second return shipment will need to be covered by the customer. For all other countries the customer is responsible for the return shipping fee.
*For items returned that were purchased on promotion using a quantity discount (buy 2 pairs and save 50% off the second pair), we will refund the amount paid for the promoted/discounted item.
Please note that our warranty does not cover scuffs, scratches, or wear on the leather and mesh areas of heels, as these are natural results of dancing, especially with floor work. Some wear on the sole and outer areas of the shoe is expected over time, particularly when dancing on hard or studio surfaces. Marks from floor work or choreography that involves dragging or rubbing may also appear, and these do not qualify for refunds or replacements.
