Option 1
Swap
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
It's the most comfortable pump you've ever worn. Designed and developed together with heels dance legend Nicole Kirkland.
The goal: a pump that felt as good as it looked, stayed on your foot mid-routine, and gave you the kind of safe, secure feeling you already trust in an ankle boot.
A pump built for:
• Beginner heels dancers
• Experienced heels dancers ready to safely transition into a pump
• Dancers returning after an injury
• Any dancer who believes comfort and support belong in the design of a heel, not sacrificed for the look of it.
Starting from the technology VAMP is already known for, Nicole and VAMP founder Amber Ben added the details that make Bebè the most comfortable, supportive and gorgeous pump that are truly, made for dancers.
• 10cm flared heel that feels like 8, with a flared heel base for the stability you can struggle to find in a stiletto
• A strip of padding behind the heel that keeps your foot locked in the shoe and brings softness exactly where pumps usually bite
• Removable straps. Think training wheels for your pumps: dance strapped while you build confidence, then take them off when you don't need them anymore
• Rounded, noticeably wider toe box, so your toes spread and settle instead of scrunching
• Full-length VAMP memory foam underfoot, carrying cushioning through the ball of the foot
• Rubber street sole. Studio, stage, concrete, set. Bebè goes where the work is, not just where the marley is
• Vegan PU leather in black or nude. Structured enough to support, soft enough to break in fast
Built for dancers who live in heels: teachers running back-to-back classes, full-timers on set all day, dancers stepping into their first heels class, and dancers coming back after injury or time away who need the shoe to hold them while they rebuild.
If heels have ever been the reason you sat out, Bebè is the reason to come back.
Also available in Black here
Fit: true to size. Between sizes or have a wider foot? Size up for extra room.
VAMP Heels · Returns & Exchanges
Exchange it, bank the credit, or take the refund.
30 days from delivery, sorted in two minutes from your own device. Australian exchanges, on the house.
Start a return or exchange →Not quite right? No stress. You've got three ways to go, all within 30 days of delivery.
Option 1
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Option 2
Not sure what you want yet? Take your return as VAMP credit and spend it whenever something catches your eye.
Option 3
Want your money back? Easy. Refunds land on your original payment method once your return reaches us and we've checked it's unworn and in original condition.
Condition: We can only take back heels that come back exactly as they left us, unworn, undamaged, and in their original packaging. Anything showing signs of wear can't be accepted.
The process
Head to the returns portal and pop in your order number and email.
Pick your items and tell us whether you want to swap, take store credit, or refund.
Added Redo coverage at checkout? Your prepaid label is emailed to you for free. If not, you can buy one right there in the portal.
One free AU exchange per orderPop your VAMPs back in their original box, attach the label, and send them on their way.
One rule: start your return in the portal before you ship anything back to us.
Who pays
With coverage
Your return shipping is covered, whether you swap, take credit, or refund. Nothing to pay.
Without coverage
You can still return. You'll just buy your return label in the portal, with one exception below.
Coverage pricing: Australia $2.98 AUD · United States $10.98 USD · United Kingdom £20 GBP
Australian swaps: One free exchange per order, both legs on us. Coverage or not.
US & UK: Your return is handled through Redo. On exchanges, you cover shipping for the new pair heading back out to you.
Other locations: Contact us and we'll arrange your manual return or exchange.
A few exceptions
This one's on us
If your order turns up damaged, faulty, or it isn't what you ordered, that's on us. No coverage needed, and a full refund is always on the table.
Always covered: Get in touch before sending anything back and we'll sort a replacement or a full refund with return shipping covered. Your rights under Australian Consumer Law always apply. Contact VAMP HQ
Important note
If your order was placed using a quantity promotion, like buy two pairs and save on the second, any refund is calculated on the amount you paid for the returned item at the discounted price, not the full retail price.
Example: If you bought two pairs and got 50% off the second, and you return that second pair, your refund reflects the discounted price you actually paid for it.
Get in touch
Unsure on sizing before you order, or want a hand starting a return? Reach out first. We'd always rather help you get it right than have you send anything back. Live chat is open Monday to Saturday and we usually reply within a few hours.
Start your return: Head to the portal, it takes about two minutes. Open the returns portal
Returns and exchanges must be started within 30 days of your delivery date.
All returned items must be unworn, undamaged, and in original packaging to be eligible.
Refunds are processed within 5 to 7 business days of us receiving your return.