Option 1
Swap
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
RIVAL is a calf-high stretch dance boot with a 4" (10cm) forward-set stiletto heel, peep toe, inside zip and a floorwork-proof black stretch lycra upper.
The boots to rival all else. Calf-high is having a moment right now, and we love a good moment.
RIVAL is made from our signature sleek black stretch lycra, they hugs the leg for a clean, sculpted line and hold the foot for that support and structure that you have come to know and love for your VAMPS. The inside zip gets you in and out in seconds.
Our forward-set stiletto heel keeps you balanced and lifted, with VAMP gel cushioning from toe to heel so you can go all class long. Then take her straight out - the resin sole is made to wear anywhere.
Rival will level up any class and convention fit....Get VAMPED coz IYKYK.
Key Features:
FAQ
RIVAL is a calf-high boot that sits just below the knee.
An inside zip runs up the leg, so you can zip in and out in seconds.
4" (10cm) forward-set stiletto, built for dancers.
Dance shoes fit snug and mould to the foot wear your usual size and allow them to mould to the shape of your foot over 3-4 wears.
Yes. The stretch lycra is durable enough to take floorwork on the shin and calf. RIVAL sits below the knee, so pair it with our VAMP dance knee pads for anything on your knees.
VAMP Heels · Returns & Exchanges
Exchange it, bank the credit, or take the refund.
30 days from delivery, sorted in two minutes from your own device. Australian exchanges, on the house.
Start a return or exchange →Not quite right? No stress. You've got three ways to go, all within 30 days of delivery.
Option 1
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Option 2
Not sure what you want yet? Take your return as VAMP credit and spend it whenever something catches your eye.
Option 3
Want your money back? Easy. Refunds land on your original payment method once your return reaches us and we've checked it's unworn and in original condition.
Condition: We can only take back heels that come back exactly as they left us, unworn, undamaged, and in their original packaging. Anything showing signs of wear can't be accepted.
The process
Head to the returns portal and pop in your order number and email.
Pick your items and tell us whether you want to swap, take store credit, or refund.
Added Redo coverage at checkout? Your prepaid label is emailed to you for free. If not, you can buy one right there in the portal.
One free AU exchange per orderPop your VAMPs back in their original box, attach the label, and send them on their way.
One rule: start your return in the portal before you ship anything back to us.
Who pays
With coverage
Your return shipping is covered, whether you swap, take credit, or refund. Nothing to pay.
Without coverage
You can still return. You'll just buy your return label in the portal, with one exception below.
Coverage pricing: Australia $2.98 AUD · United States $10.98 USD · United Kingdom £20 GBP
Australian swaps: One free exchange per order, both legs on us. Coverage or not.
US & UK: Your return is handled through Redo. On exchanges, you cover shipping for the new pair heading back out to you.
Other locations: Contact us and we'll arrange your manual return or exchange.
A few exceptions
This one's on us
If your order turns up damaged, faulty, or it isn't what you ordered, that's on us. No coverage needed, and a full refund is always on the table.
Always covered: Get in touch before sending anything back and we'll sort a replacement or a full refund with return shipping covered. Your rights under Australian Consumer Law always apply. Contact VAMP HQ
Important note
If your order was placed using a quantity promotion, like buy two pairs and save on the second, any refund is calculated on the amount you paid for the returned item at the discounted price, not the full retail price.
Example: If you bought two pairs and got 50% off the second, and you return that second pair, your refund reflects the discounted price you actually paid for it.
Get in touch
Unsure on sizing before you order, or want a hand starting a return? Reach out first. We'd always rather help you get it right than have you send anything back. Live chat is open Monday to Saturday and we usually reply within a few hours.
Start your return: Head to the portal, it takes about two minutes. Open the returns portal
Returns and exchanges must be started within 30 days of your delivery date.
All returned items must be unworn, undamaged, and in original packaging to be eligible.
Refunds are processed within 5 to 7 business days of us receiving your return.