Option 1
Swap
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
A complete beginner-friendly setup featuring our VOYAGE block-heel boot and essential protective gear. This bundle gives new dancers the right balance of support, stability, and comfort so you can step into class prepared and confident.
Heel Protectors
To help you get the longest wear out of your heels
VOYAGE Dance Boot (Black)
Stretch-fit, open-toe ankle boot with a chunky block heel for grounded support and clean lines. Valued at $199.95.
VOYAGE is designed as a studio-to-stage block-heel boot for dancers who want stability without compromising style. The stretch-fit neoprene upper creates a smooth line through the ankle and calf, while suede reinforcement adds durability in high-wear zones. The open toe keeps articulation free, and the inner side zip allows quick changes between class, rehearsal, or heading out after.
Block heel for stable height and balanced support
Stretch-fit neoprene upper for a secure, sculpted fit
Suede reinforcement for added durability in training + performance
Open-toe design for breathability and articulation
Inner side zip for fast, no-fuss changes
Resin sole for reliable studio grip + stage durability
Signature VAMP detailing for a clean, elevated finish
Support + Protection — Knee pads provide essential cushioning for floorwork and transitions.
Beginner-Friendly Stability — The VOYAGE block heel gives height with confidence-building balance.
Versatile Use — Suitable for studio training, performance work, or styling off-duty.
Bundle Value — Save $59.95 when you purchase both essentials together.
Heels choreography, dance conditioning, pole, exotic, studio training, performance prep, and dancers building their first heels wardrobe.
Heel Type: Chunky block heel (beginner-friendly)
Upper: Stretch neoprene with suede reinforcement
Sole: Resin – suitable for studio + stage
Design: Open-toe ankle boot with inner zip
Color: Classic black
VAMP Heels · Returns & Exchanges
Exchange it, bank the credit, or take the refund.
30 days from delivery, sorted in two minutes from your own device. Australian exchanges, on the house.
Start a return or exchange →Not quite right? No stress. You've got three ways to go, all within 30 days of delivery.
Option 1
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Option 2
Not sure what you want yet? Take your return as VAMP credit and spend it whenever something catches your eye.
Option 3
Want your money back? Easy. Refunds land on your original payment method once your return reaches us and we've checked it's unworn and in original condition.
Condition: We can only take back heels that come back exactly as they left us, unworn, undamaged, and in their original packaging. Anything showing signs of wear can't be accepted.
The process
Head to the returns portal and pop in your order number and email.
Pick your items and tell us whether you want to swap, take store credit, or refund.
Added Redo coverage at checkout? Your prepaid label is emailed to you for free. If not, you can buy one right there in the portal.
One free AU exchange per orderPop your VAMPs back in their original box, attach the label, and send them on their way.
One rule: start your return in the portal before you ship anything back to us.
Who pays
With coverage
Your return shipping is covered, whether you swap, take credit, or refund. Nothing to pay.
Without coverage
You can still return. You'll just buy your return label in the portal, with one exception below.
Coverage pricing: Australia $2.98 AUD · United States $10.98 USD · United Kingdom £20 GBP
Australian swaps: One free exchange per order, both legs on us. Coverage or not.
US & UK: Your return is handled through Redo. On exchanges, you cover shipping for the new pair heading back out to you.
Other locations: Contact us and we'll arrange your manual return or exchange.
A few exceptions
This one's on us
If your order turns up damaged, faulty, or it isn't what you ordered, that's on us. No coverage needed, and a full refund is always on the table.
Always covered: Get in touch before sending anything back and we'll sort a replacement or a full refund with return shipping covered. Your rights under Australian Consumer Law always apply. Contact VAMP HQ
Important note
If your order was placed using a quantity promotion, like buy two pairs and save on the second, any refund is calculated on the amount you paid for the returned item at the discounted price, not the full retail price.
Example: If you bought two pairs and got 50% off the second, and you return that second pair, your refund reflects the discounted price you actually paid for it.
Get in touch
Unsure on sizing before you order, or want a hand starting a return? Reach out first. We'd always rather help you get it right than have you send anything back. Live chat is open Monday to Saturday and we usually reply within a few hours.
Start your return: Head to the portal, it takes about two minutes. Open the returns portal
Returns and exchanges must be started within 30 days of your delivery date.
All returned items must be unworn, undamaged, and in original packaging to be eligible.
Refunds are processed within 5 to 7 business days of us receiving your return.